At Ove Beads by Tammy Lee, each piece is carefully prepared and packaged with attention to detail before it is shipped.

Processing Time

Orders are typically processed within [X–X] business days. Custom or made-to-order pieces may require additional processing time. If additional time is needed, we will contact you with an estimated completion date.

Shipping

Shipping options and delivery times will be displayed during checkout. Delivery times may vary depending on the destination and carrier.

Once an order has been shipped, customers will receive tracking information when available.

Shipping Delays

Ove Beads by Tammy Lee is not responsible for delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside our control.

Insured Shipping

If you would like your order to be insured, please contact us for an insurance shipping quote before your order is shipped.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address. Please contact us as soon as possible if you need to correct your shipping information. We cannot guarantee that changes can be made after an order has been shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible and provide your order and tracking information. We will work with you to determine the appropriate next steps.

International Shipping

International shipping availability, delivery times, customs fees, duties, and taxes may vary by destination. Any applicable customs fees, duties, or taxes are the responsibility of the customer.

For questions regarding shipping, please contact us before placing your order.